About Us

What Makes PaperHost Different

Our management team and entire staff all carry the same vision--to provide advanced technology, cost effective solutions, and excellent customer service. Our goal is to meet or exceed our client's expectations.

Our staff includes a wide range of expertise and talents. Here are highlights of a few team members.


President and founder since 1996. Jim is a graduate of Washington and Lee University with a BS in Physics/Engineering and a MS in Computer Science from Georgia Institute of Technology. He has over 28 years of experience in design, development and deployment of successful document management solutions. He also serves in a similar capacity for MediStreams, a revenue cycle management company and brings medical banking and document management experience to the team.


Vice President, IT and Development since February, 1996. With over 30 years in software development, Frank is responsible for all information technology and software development activities at PaperHost. He has a BBA in Business Information Systems from the University of West Georgia and has extensive experience as a software and network engineer.


Senior VP, Infrastructure and Compliance since 2007. Jacklyn's primary role includes ensuring a 99.99% uptime of all customer facing applications and equipment. With more than 12 years of IT experience and a passion for customer service, Jacklyn keeps both internal and external PaperHost customers happy and on the cutting edge of all IT and Database technologies.


Production and Customer Support Manager since October, 1999. Melinda oversees production projects such as scanning, indexing, CD/DVD burns, and daily support activities. Her career spans various positions and industries and her education includes College of Sequoias, Visalia, CA, Santa Barbara City College, Santa Barbara, CA, and Cabrillo College, Aptos, CA. Melinda and her team are key to the daily support operations and activities. Melinda is involved with the National Catholic Office of the Deaf and the Deaf Ministry Transfiguration Catholic Church in Marietta, GA.


Manager, Application Development joined PaperHost in March, 2006. John's primary roles include development and project management. He received a Bachelor of Science in Computer Science with Honors from the Rochester Institute of Technology in 2005. John's attention to detail and accuracy keeps application development projects running smoothly and efficiently. John and his team continue to provide cutting edge technology for PaperHost clients.


Sales and Marketing, Account Executive since November, 2006. Donna's role at PaperHost includes sales, training, marketing activities and customer support. Her career spans with over 25 years in several areas including teaching, client services and support, marketing and sales. Donna received her Bachelor of Science in Business Education from the University of Georgia.


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