Automotive Solutions

Capture and Maintain Control Over Automotive Customers' Entire Purchase and Service History

		The automotive industry covers not only the manufacturers of the automobile but the dealers selling the vehicles to the consumers. The intensity of competition and the aftermarket services provided require good organization and follow-up with customers. Manufacturers must ensure that product design, testing, manufacturing, quality, marketing and dealer information is readily accessible to their teams. Dealers need to capture, manage and distribute not only financial documents related to the sales process but also the customer records including maintenance, inspections, and warranties, etc. Benefits: Increase productivity and security Enhance customer service Decrease operational costs Ensure compliance with standards and regulations Share knowledge assets to maintain high standards

The automotive industry covers not only the manufacturers of the automobile but the dealers selling the vehicles to the consumers. The intensity of competition and the aftermarket services provided require good organization and follow-up with customers. Manufacturers must ensure that product design, testing, manufacturing, quality, marketing and dealer information is readily accessible to their teams. Dealers need to capture, manage and distribute not only financial documents related to the sales process but also the customer records including maintenance, inspections, and warranties, etc.

Benefits:

Increase productivity and security
Enhance customer service
Decrease operational costs
Ensure compliance with standards and regulations
Share knowledge assets to maintain high standards

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