PaperHost | web-based document management online / on demand  

PaperHost External Privacy Policy

 

BY VIEWING OR ACCESSING THIS PAPERHOST.COM WEBSITE (the “Site”) OR USING ANY OF THE PRODUCTS AND SERVICES AVAILABLE FROM THE SITE, YOU (“You” or “Your”) REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS ENTIRE PRIVACY POLICY AND YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT CONSENT TO THIS PRIVACY POLICY IN ITS ENTIRETY, YOUR SOLE EXCLUSIVE REMEDY IS TO IMMEDIATELY CEASE USE OF THIS SITE.

PaperHost respects and is committed to protecting your privacy. That is why we have adopted this Privacy Policy. This PaperHost Privacy Policy is intended to inform You of PaperHost policies and practices regarding the collection, use and disclosure of any Personal Information and Anonymous Information You submit through this site. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for the Web pages owned and operated by PaperHost.

“Personal Information” is information about You that is personally identifiable to You, such as Your name, address, e-mail address, phone number, payment and billing information, as well as any other non-public information that is associated with the foregoing. “Anonymous Information” means information that is not associated with or linked to Your Personal Information; Anonymous Information does not permit the identification of individual persons.  

User Consent
By submitting Personal Information through the Site, You agree to the terms of this Privacy Policy and You expressly consent to the processing of Your Personal Information according to this Privacy Policy. Your Personal Information may be processed by PaperHost in the country where it was collected, as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in Your country.

Collection of Personal Information
The Personal Information gathered from You helps PaperHost learn about visitors to the Site, our customers and potential customers. We use this information to better tailor the features, performance and support of our products and services, to offer You additional information and opportunities.

Payment Information
If You are submitting payment information via this Site, PaperHost collects Your payment information for the purpose of allowing you to pay for products or services You purchase via the Site.  To make any payments via the Site, You will be required to give us (or our third party payment services provider) a valid credit card number and associated payment information at the time You are required to make such payments, including but not limited to all of the following: (i) Your name as it appears on the card, (ii) the credit card type, (iii) the date of expiration of Your credit card and (iv) any activation numbers or codes needed to charge Your card. You agree that no additional notice or consent is required before PaperHost (or our third party payment services provider) invoices the credit card for all amounts due and payable.  By providing us or our third party payment services provider with Your credit card number and associated payment information, You agree that PaperHost and our third party payment services provider are authorized to immediately invoice Your account for all fees and charges due and payable to us as a result of Your activities on the Site that require payment.  You agree to immediately notify us of any change in Your invoicing address or the credit card used for payment hereunder.  Third-party payment services providers (including credit card processing companies) may be used for billing and payment purposes. These third parties may store or retain certain of Your Personal Information (as defined in the Privacy Policy) necessary to process such payments. These third parties do not have any right to use the Personal Information we provide to them beyond what is necessary to assist us in processing payments.

Personal Information You Provide to Us
We collect Personal Information that You submit to us voluntarily through the Site.

  • When You register as a user on the Site, we may collect, without limitation, the following information you provide to us: your first and last names, e-mail address, company and/or phone. 
  • When You contact us by sending us an e-mail, we collect Your name, e-mail address and information contained in the e-mail You send us.

Personal Information Collected Via Technology
As You navigate the Site, certain information may also be collected passively, including Your Internet protocol address (“IP address”), browser type, domain names, access times and operating system. We also use “Cookies” and navigational data like Uniform Resource Locators (URLs) to gather information regarding the date and time of Your visit and the information for which You searched and which You viewed. This type of information is collected to make our products and services more useful to You.
Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer's "Internet Protocol" or IP address. When a visitor requests a page from any web site within the PaperHost network, our web servers automatically recognize that visitor's domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, and to investigate misuse of the PaperHost network, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our Web servers do not automatically record e-mail addresses of the visitors.

From time to time, PaperHost may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer's hard drive. A cookie can't read data off of your computer hard disk or read cookie files created by other Web sites. Cookies do not damage your system. You can choose whether to accept cookies by changing the settings of your Internet browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other Web sites may be diminished and some features may not work as intended.
We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.

Personal Information We Receive From Other Sources
PaperHost may receive Personal Information about You from other sources like postal mail, telephone or fax.  We may add this information to the information we have already collected from You via the Site in order to improve the products and services we provide.

Use of Information
Unless You affirmatively elect not to receive (“opt-out”) the following communications from PaperHost, Personal Information You submit to us is used either to respond to requests that You make, send You general informative announcements, other general information about us or our products or to aid us in serving You better.   You will be given the opportunity to opt-out of receiving further communication from us at the bottom of every e-mail we send to You.

As described in more detail below, in order to perform our services, we may disclose Your Personal Information to third party vendors.  We may also use Your Personal Information to provide You with information regarding changes and upgrades to the Site, unless and until You request not to receive such communications from us.

We may create Anonymous Information records from Personal Information by excluding information (such as Your name) that makes the information personally identifiable to You.  We may use this Anonymous Information to analyze request patterns and usage patterns so that we may enhance our products and services.  We reserve the right to use and disclose Anonymous Information to third parties under our discretion, including for internal business analysis and to provide aggregate demographic data to our various partners. 

Personal Information Collected Via Our Software Products
If You use any of the software products or services available via our sites, You may be subject to additional terms and conditions and the licenses under which you have a right to use such software products or services will govern the terms and conditions regarding the collection of any of your Personal Information provided to us via those software products or services.

Feedback
If You provide feedback on the Site to PaperHost, we may use such feedback for any purpose, provided that we will not associate such feedback with Your Personal Information.  We will collect any information contained in such communication and will treat the Personal Information in such communication in accordance with this Privacy Policy.

Disclosure of Personal Information
Except as otherwise stated in this Privacy Policy, we do not generally trade, rent or share Your Personal Information with third parties and we will not disclose billing information unless You ask us to do so.
However, PaperHost may share Your Personal Information with third parties to provide You with access to the features and functions of the Site.  These third parties are required not to use Your Personal Information other than to provide the services requested by us and are bound by confidentiality agreements with regard to their use of Your Personal Information.  You expressly consent to the sharing of Your Personal Information with our contractors and third party service providers for the sole purpose of providing our products and services to You.

From time to time, we may have subsidiaries, joint ventures or other companies under common control with us (collectively, “Affiliates”).  At present we do not share your Personal Information with our Affiliates, however if we do share some or all of Your Personal Information with any Affiliate, we will require that Affiliate to honor this Privacy Policy.

If PaperHost or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding Your Personal Information as described in this Privacy Policy.

Regardless of any choices You make regarding Your Personal Information (as described below), PaperHost may disclose Your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to court orders; or (b) to protect and defend the rights or property of PaperHost or third parties. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of PaperHost's terms of use or as otherwise required by law.

Your Choices Regarding Your Personal Information
We offer You choices regarding the collection, use and sharing of Your Personal Information. When You receive newsletters or promotional communications from PaperHost, You may indicate a preference to stop receiving further communications from us and You will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail You receive or by contacting us directly (please see contact information below).  Despite Your indicated email preferences, we may send You notice of any material updates to our Terms of Use or Privacy Policy to the email address You have provided us upon registration as described in the section below titled “Privacy Policy Updates”.
You may change any of the Personal Information in Your account by editing Your online profile and You are responsible for providing PaperHost with accurate and complete personal information and also contacting us if any information correction that cannot be completed online is needed.

Access to Your Personal Information
Whenever You use our services, we aim to provide You with access to your personal information. When requesting to access Your personal information, we will verify your identity before we act on Your request. We may reject requests that are unreasonably repetitive, risk the privacy of others or are financially or otherwise impractical. Where we can provide information access, we will do so in a timely and free of cost. If access or correction request to Your information is denied for any reason, You will receive notification of the denial and underlying reason in writing via mail or e-mail. The procedure to challenge such a denial must also be included in such communication, if applicable.

Regarding Children
We do not intentionally gather Personal Information about visitors who are under the age of 13.

Other Sites
Our provision of a link to any other website or location is for Your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.

Security
We use commercially reasonable efforts to protect the security of Your Personal Information by using industry-standard security technologies and procedures to help protect Your Personal Information from unauthorized access, use or disclosure.  Except as provided elsewhere in this Privacy Policy, we limit access to Personal Information in electronic databases to those persons (including employees and contractors) in our organization who have a business need for such access.

Even though we have taken steps to protect Your Personal Information from being intercepted, accessed, used or disclosed by unauthorized persons, You should know that we cannot fully eliminate security risks associated with Personal Information. In the event of a security breach that affects or potentially affects your Personal Information, you will be provided notification in a timely manner following the identification of breach or potential breach. Additional details of the breach notification policy and procedures are contained in a Breach Notification Policy and can be obtained by contacting the email address provided in the “Contact Us” section of this policy.

Data Retention and Destruction
PaperHost retains Personal Information for no longer than necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Personal Information that is deemed to be eligible for destruction shall be disposed of or destroyed in a manner that prevents recovery or unauthorized access after disposal.

Contact Us
Should You have any questions or concerns regarding this Privacy Policy, please contact Us at privacyofficer@PaperHost.com.

Privacy Policy Updates
This Privacy Policy is subject to revision at any time at our sole discretion.  We will notify You of material changes to this Privacy Policy, including new purposes and uses of previously collected data, via the email address You provide during registration.  If You have provided us with an incorrect email address or no email address, it is Your sole responsibility to check this Policy from time to time for updates or changes.  We recommend that you read this Privacy Policy each time You use our website and note the last date of revision. If You object to any such changes, You must cease using the Site immediately. Continued use of the Site following any changes or following notice of any such changes shall indicate Your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.