Customization Success Stories
Delivering One-of-a-Kind Online Document Management Solutions
PaperHost shines brightest when we can augment our standard online document
management services by truly understanding the way in which an
organization uses their
documents. That often leads to custom solutions in which PaperHost
is a key component in a larger workflow solution.
The FNF Solution
FNF offers their customers residential and commercial title processing
services. In so doing, FNF needs to assemble
information that includes liens and other documents stored in courthouses.
To acquire these documents, FNF sends a request to their
remote agent who fulfils the request and faxes back the needed
documents along with a barcoded cover sheet.
PaperHost designed a solution that completely automates the process of
receiving the faxed documents. We load those documents
onto our hosting platform and then notify the loan processor
by e-mail that the requested document has arrived. But more importantly,
we include in the notification e-mail the direct link to the
related document on PaperHost. With a single click, the FNF title
processor can display the needed document directly from his or
her e-mail.
FNF promises their customers rapid turnaround for title searches.
PaperHost is pleased to have developed and to continue providing
FNF with the online document management
technology tools needed to accomplish their mission as quickly
as possible.
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